As our population ages, seniors are not just adapting to new technologies – they’re fully embracing them. Recognizing this digital evolution, TELUS offers unique and affordable mobility plans tailored for seniors. If you or a loved one falls into this category and is eligible, then the Mobility for Good® and Internet for Good® programs might just be the solutions you’ve been waiting for.
Mobility for Good: Bridging the Digital Gap for Seniors
Mobility for Good® aims to cater to low-income seniors, especially those receiving the Guaranteed Income Supplement (GIS) of at least $6,500 per year. Here’s what it brings to the table:
- Cost: Just $25.00 per month (plus taxes), which covers:
- 3 GB of high-speed data (and unlimited data at reduced speeds).
- Unlimited Canada-wide talk & text.
- Device Choices: You can either bring your own device or opt for a $75 discount on the purchase of a refurbished smartphone from Mobile Klinik, a leader in smartphone repair and refurbishment owned by TELUS.
- Additional Features: The plans are enriched with Call Display, Conference call, Call waiting, Voice mail, and a free SIM card for newcomers. What’s more? There’s no binding contract or cancellation fees.
- Safety Workshops: TELUS Wise® provides digital literacy and safety workshops, ensuring seniors have all the necessary resources to navigate the digital realm safely.
Read more: 38 Grants for Seniors and People with Disabilities: Do You Qualify?
An Added Layer of Security
For an additional $5/month, seniors can also benefit from the LivingWell Companion Home™. This optional add-on ensures that seniors feel safe in their homes, providing:
- 24/7 emergency support at a push of a button.
- Instant access to trained operators.
- An integrated speaker on the base station.
Eligibility and Application Process
Eligibility: To be eligible for these benefits, you should:
- Receive a GIS benefit amounting to at least $6,500 per year.
- Provide your Old Age Security statement (T4A(OAS)) indicating the aforementioned amount in box 21 (net supplements paid).
Application: TELUS has made the application process as straightforward as possible. You can either:
- Apply online
- Or send in your application by mail to:
TELUS Attention: CART - Mobility for Good Program 4535 Canada Way Burnaby, BC V5G 1J9
Do ensure that your name, address, and the contents of Box 21 are clearly visible. For privacy, only display the last four digits of your SIN and OAS numbers. And remember, never send your original documents!
After Applying: What’s Next?
Once your application is in, TELUS will review and respond within a week. If approved, you’ll get a unique code, details about the Mobile Klinik discount, and instructions on how to sign up for the plan.
Q. Does TELUS provide a phone?
You need to bring your own device. If you don’t have one, a $75 discount is available for a phone purchase from Mobile Klinik.
Q. Can I migrate from an existing TELUS contract?
Yes. You can apply and, if approved, migrate to the new plan. But, remember, you’ll remain responsible for all existing device balances or Easy Pay arrangements.
Q. What about contracts with other providers?
If you’re contracted with another cell provider, you can wait until it expires before applying, or pay a penalty fee.
Q. Can I keep my existing number?
TELUS customers can retain their number. If you’re with another provider, you’ll be assigned a temporary TELUS number, which can be changed after you receive your order.
Q. Where can I learn how to use my device?
TELUS provides device-specific tutorials online and digital literacy resources through TELUS Wise.
Q. What about extra charges on the Mobility for Good plan?
Extra charges like long-distance, roaming, and additional airtime or data are not included in the plan. Check telus.com/mobilityppu for details.
Q. How does TELUS handle my personal information?
Customer privacy is TELUS’s priority. They record only the necessary details and do not document the amount of assistance participants receive.
In conclusion, TELUS has tailored an offer that not only provides seniors with affordable access to technology but also ensures their safety and digital literacy. It’s a step in the right direction, bridging the digital divide and ensuring that seniors remain connected, safe, and empowered.