Residential Protective Plumbing Program or Protective Plumbing Rebate

Steps to Get this Rebate:

1. Submit Part 1 of Application: Download Part 1 of the application or obtain a form from your nearest City of Ottawa Client Service Centre. Application can be sent via e-mail at [email protected] or mail to the Residential Protective Plumbing Program Public Works and Environmental Services Department City of Ottawa, 951 Clyde Avenue, Ottawa, ON K1Z 5A6

2. Part 1 Application Review: The City will review your application and will contact you regarding the status of your application, next steps and assigned RPPP file number.

3. Once the application is approved, contact your contractor to arrange for a Closed-Circuit Television CCTV Inspection.

4. A site visit is required to confirm the protective plumbing work required.

5. Once the site visit is complete, you will be contacted to confirm the status of the proposed work and next steps.

6. Contact your contractor to arrange for the installation of the approved protective plumbing devices.

7. Submit Part 2 of Application: Download Part 2 of the application or obtain a form from your nearest City of Ottawa Client Service Centre.

8. The City will review the application and notify the applicant(s) of the status of the rebate. Processing time depends on the volume of applications received. Once approved, a rebate cheque will be issued and mailed to the applicant(s) within eight to 10 weeks.