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City of Ottawa Toilet Replacement Program

Province/Territory: Ontario (Ottawa)

Rebate Amount: $60 for single/dual flush 6L toilets; $75 for toilets that flush 4.8L or less

Description: Get a rebate when you replace your existing toilet with one that uses less water.

To be eligible, a home must:

  • Be located in the City of Ottawa
  • Be a single detached, semi-detached or privately owned row house, condo or townhouse
  • Be built prior to 1996
  • Have at least one older toilet with a flush volume of greater than 6L to be replaced

Steps to Get This Rebate:

  1. Select a toilet from the City's approved toilet list
  2. Download the application form
  3. Before removal of the existing toilet, take a "before" photo.
  4. Install or hire someone to install the new toilet.
  5. After completing the toilet installation, take an "after" photo.
  6. Submit the completed application form, along with the following:
    • tax roll number
    • original toilet receipt
    • "before" and "after" photos
  7. Send the application to:
WaterWise Coordinator
City of Ottawa
951 Clyde Avenue
Ottawa, ON K1Z 5A6
Or drop it off at a City of Ottawa Client Service Centre

When the Rebate Ends:

Ongoing

For More Information:

City of Ottawa Toilet Replacement Program website Telephone (in Ottawa): 311 or (613) 580-2400

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5 Reviews for “City of Ottawa Toilet Replacement Program”

  1. Terry Collins Says:
    October 5th, 2010 at 6:21 pm

    All ottawa city links are no good…………..
    The form link is no good.
    The list link is no good…..

    404 Unspecified error
    The link you have followed is currently unavailable. If you have bookmarked this link, please update your bookmarks accordingly. If you are not automatically re-directed to the new URL, please try this link. To report this broken link, please email us here.

  2. Christine Hogan Says:
    November 16th, 2010 at 3:29 pm

    I ahve exactly the same problem as Mr. Collins (05 Oct/10). The form link is not avaialble, the list link is not available. and the 404 Unspecified error continues to pop up. I would like to move forward with this rebate and am thwarted at every turn in retrieving all pertinent information.

    Christine Hogan

  3. James Knox Says:
    November 22nd, 2010 at 3:09 pm

    I just called the city and the programme ended in August 2010.

  4. Frank Johansen Says:
    May 2nd, 2011 at 4:55 pm

    Would someone please tell me why a program of this nature EVER end? It makes no sense that it doesn’t still operate.

  5. Ron Says:
    August 2nd, 2011 at 6:25 pm

    Come on you guys. The links don’t work and the program doesn’t even exist any more yet you leave the web site up here. You are what is wrong with the internet.

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